Orders & payments

If you cancel within on hour is free
After 1 hour, there a restoking fee of 20% will be applied.
If products have already being shipped, orders are not refundable.

Unfortunately, orders cannot be modified once they are submitted

Items not sent will be refunded

We do not accept these forms of payments

Make sure that you have entered the correct Billing Address Zip Code correctly when entering your credit card info, otherwise you will likely receive a payment error.


It depends on the shipment type selected and the area of delivery.
Shipment cost will be shown during check out.
On average it ranges from 9$ to 12$.

Depends on the area and shipment type selected. For overnight or next day orders will be delivered following day, for standard shipments orders are delivered on average between 2 to 4 business days.

You will receive an email with tracking number and login to trace the shipment

UPS is the main solution for local shipping, other companies might be used based on the best solution for our customers

Return and refund

Due to hygiene nature of our products and safety of our customers, all sales are finals and we cannot accept returns; therefore no refunds are allowed.
Refunds for other reasons will be decided case by case

It can take up to 7 days for the refund to be processed once it is approved.


Markatone Rewards is a free loyalty program that allows any registered customer to earn points with every purchase on Markatone.

You get 1 Markatone Point for every $1 spent. Plus 99 Markatone Points when you sign up for a Markatone Bazaar account. Shipping charges, taxes or discounts are excluded.

First, log into your Maratone account online and then click on Markatone Rewards on the top right-hand corner. Your Markatone Rewards page will appear and you can find your point balance on the screen.

Go to Reward Redemption on Markatone Rewards widget to get your coupon code. Copy the coupon code and paste it on the payment page during checkout.

Absolutely! We send out surveys to our customers and we reward our respondents with Markatone Points. Stay tuned!

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